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Effective Date: July 1, 2024
Zinglez LLC Privacy Policy
1. Introduction
Zinglez LLC values your privacy. This policy explains what personal information we collect, how we use it, and your choices regarding your information. For any queries, contact us here.
2. Who We Are
Zinglez LLC provides dating services through various apps and websites. We respect your privacy and comply with relevant data protection laws.
3. Where This Privacy Policy Applies
This Privacy Policy applies to websites, apps, events, and other services we operate under the Zinglez brand. Whether you're searching for your soulmate, joining us at one of our events, or using any of our other awesome services, this Policy has got you covered. For simplicity, we just refer to all of these as our “service” in this Privacy Policy.
4. Data We Collect
It goes without saying, we can’t help you develop meaningful connections without you providing some information about yourself, like basic profile details and the types of people you’d like to meet. Using our service also generates some information, such as when you logged in and how you used the service. We may also collect data from third parties, like when you access the service through an account you have on another platform (e.g., Facebook, Google, or Apple) or when you upload information from your account on another platform to complete your profile.
Data you give us
Category
Description
Account Data
When you create an account, you give us basic information for your account to be set up such as your phone number, email address, and date of birth.
Profile Data
When you complete your profile, you share additional details about yourself, such as your gender, interests, preferences, approximate location, etc. Some of this data may be considered sensitive or special in certain countries, such as details about sexual orientation, sexual life, health, or political beliefs. If you choose to provide this data, you consent to us using it as laid out in this Privacy Policy.
Content
When you use our service, you may post photos, videos, audio, text, and other types of content, such as your chats with other members.
Purchase Data
When you make a purchase, we keep the details of the transaction (e.g., what you purchased, the date of the transaction, and the price). The exact data depends on the payment method you choose. When you pay directly with us (rather than through a platform such as iOS or Android), you provide your debit or credit card number or other financial info.
Marketing, Survey, and Research Data
We sometimes run (i) surveys, focus groups, or market studies for research purposes and (ii) promotions, events, or contests for marketing purposes. When you choose to participate, you give us information to process your entry and participation, as well as your responses to our questions and your feedback.
Third-Party Data
When you choose to share with us information about other people (for example, if you use the contact details of someone you know for a given feature or if you submit a query or report involving a member), we process this data on your behalf to complete your request.
Customer Support Data
When you contact us, you provide us with information that may be necessary to help address your inquiry. Other people may also submit queries or reports involving you. Finally, our moderation tools and teams can collect additional data as part of their investigations.
Social Media Data
You may decide to share data with us through your accounts on other platforms (e.g., Facebook, Instagram, Spotify, Apple), for instance, if you decide to create and log into your account via these platforms or if you decide to upload data such as photos or playlists onto our service from these platforms.
Data generated or automatically collected
Category
Description
Usage Data
Using the service generates data about your activity, including how you use it (e.g., when you logged in, features you’ve been using, actions taken, information shown to you, referring webpages, ads you interacted with) and how you interact with others (e.g., searching, matching, communicating). We may also receive data related to interactions you had with our ads on third party’s websites or apps.
Technical Data
Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID and type, app settings and characteristics, app crashes, advertising IDs, and identifiers associated with cookies or other technologies that may uniquely identify a device or browser. For more information about cookies, see our Cookie Policy.
Data generated or automatically collected
Category
Description
Geolocation Data
If you give us permission, we can collect your geolocation (latitude and longitude) from your device. If you decline permission, features that rely on precise geolocation may not be available to you.
Face Geometry Data
You may choose to participate in certain of our features like Photo Verification, or Photo and ID Verification, that involve the collection of face geometry data, which may be considered biometric data in some jurisdictions. Learn more about our verification feature and how we process your face geometry data.
ID Data
You may provide us with a copy of your government-issued ID to help us check that you’re who you say you are.
5. Why and How We Use Your Data
The main reason we process your data is to provide our service to you and improve it over time. That includes connecting you with members who might make your heart skip a beat, personalizing your experience, and just helping you make the most of our service. We also process your data to keep you and all of our members safe and secure while using our service. We take this responsibility very seriously and we’re always working to improve our systems and processes to help protect you. And yes, we process your data to show relevant ads – you can control this in your settings. Read on for a more detailed explanation.
Purposes for processing your data
Purpose
Grounds for processing your data
Categories of data processed
To enable you to use our service, including:
Creating and maintaining your account and profile on our service
Performance of our contract with you
Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
Operating and maintaining the various features on our service
Performance of our contract with you
Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
Recommending other members to you and recommending you to them
Performance of our contract with you
Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
Organizing sweepstakes and contests
Performance of our contract with you
Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
Responding to your requests and questions
Performance of our contract with you
Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
To customize your experience, including:
Offering personalized content and features
Performance of our contract with you; Legitimate interests; Consent
Account Data, Profile Data, Content, Marketing, Survey and Research Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
Showing relevant ads and offers
Legitimate interests; Consent
Account Data, Profile Data, Content, Marketing, Survey and Research Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
To improve our service, including:
Conducting research and analysis of users’ behavior to improve our service and content
Legitimate interests
Account Data, Profile Data, Content, Marketing, Survey and Research Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
Developing new features and services (for example, we may decide to build a new interest-based feature further to requests received from members)
Legitimate interests
Account Data, Profile Data, Content, Marketing, Survey and Research Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
To ensure legal compliance, including:
Complying with legal requirements
Compliance with legal obligations
Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
Assisting law enforcement and ensuring the safety and security of our members
Legitimate interests; Compliance with legal obligations
Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Face Geometry Data
6. How We Share Data
Since our goal is to help you make meaningful connections, the main sharing of users’ information is, of course, with other members. We also share some users’ information with service providers and partners who assist us in operating the service, with other Zinglez companies for specified reasons, and, in some cases, with legal authorities. Read on for more details about how your information is shared with others.
With other members
When you voluntarily disclose information on the service (including your public profile), you share that data with other members. Please be careful with your information and make sure that the content you share is stuff that you’re comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it.
If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
With our service providers and partners
We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing, and security operations. We follow a rigorous vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to our advertising partners.
For corporate transactions
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control.
With law enforcement / when required by law
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena, or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce legal rights
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our members, business partners, or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing.
With your consent or at your request
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
Non-personal information
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other Zinglez companies and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources.
7. Your Rights
You have various rights regarding the personal information we hold about you. We offer you settings within your account to manage your privacy and provide tools in our services that allow you to exercise certain rights. If you have any questions about your rights or need to exercise them, please contact us.
Right
Description
Access / Update tools in the service
Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service. If you have any questions about those tools and settings, please contact our customer care team for help here.
Device permissions
Mobile platforms have permission systems for specific types of device data and notifications, such as phone book, location services, and push notifications. You can change your settings on your device to either consent to or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
Uninstall
You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device.
Accountability
In certain countries, including the European Union, you have the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information.
8. Privacy Information for California Residents
If you are a California resident, you may learn more about your consumer privacy rights by reviewing the California Consumer Privacy Act Notice.
9. How We Protect Your Information
We work hard to protect you from unauthorized access to or alteration, disclosure, or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical, and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here.
10. Data Retention
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5) and as permitted by applicable law. To protect the safety and security of our members on and off our services, we implement a safety retention window of six months following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.
In practice, we delete or anonymize your information upon deletion of your account (following the safety retention window) or after two years of continuous inactivity, unless:
- We must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
- We must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy, and other similar consents are kept for five years);
- There is an outstanding issue, claim, or dispute requiring us to keep the relevant information until it is resolved; or
- The information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For instance, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.
11. Children's Privacy
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal data from anyone under the age of 18.
12. Privacy Policy Changes
Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
13. Contact Us
If you have questions about this Privacy Policy, here’s how you can reach us:
Online: Contact us
By email: privacy@zinglez.com
By post:
Zinglez LLC
7060 Garden Grove Blvd
Westminster, CA 92683
United States
By email: privacy@zinglez.com
By post:
Zinglez LLC
7060 Garden Grove Blvd
Westminster, CA 92683
United States
California Consumer Privacy Act Notice
Effective Date: July 1, 2024
This notice applies to California residents and supplements the Zinglez LLC Privacy Policy.
Personal Information Collection, Use, and Disclosure
In the past 12 months, we have collected the following categories of personal information:
- Identifiers
- Customer records
- Protected classifications
- Commercial information
- Internet activity
- Geolocation data
- Visual and audio information
- Professional information
- Inferences from other data
Category
Source
Purpose
Identifiers
Directly from user
Account creation, authentication, customer support
Customer Records
Directly from user
Profile creation, matching with other users
Protected Classifications
Directly from user
Legal compliance, user matching
Commercial Information
From user activity
Service improvement, analytics
Internet Activity
From user's interaction with services
Service improvement, security
Geolocation Data
From user's device
Providing location-based services
Visual and Audio Info
Directly from user
Profile creation, customer support
Professional Info
Directly from user
Profile creation, matching with other users
Inferences
Based on user data
Personalization, service improvement
California Privacy Rights
California residents have rights including:
- Right to know: Information about data collection and sharing.
- Right to deletion: Request data deletion.
- Right to opt-out: Opt-out of data sales (we do not sell personal information).
- Right to non-discrimination: No discrimination for exercising privacy rights.
Authorized Agent
You can designate an agent to act on your behalf. Proof of identity and authorization is required.
Contact Information
For questions or to exercise your rights, contact us:
- Online: Contact us
- Email: privacy@zinglez.com
- Postal address:
Zinglez LLC
7060 Garden Grove Blvd
Westminster, CA 92683
United States
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